AI Order Manager and Marketing Plans
14% per order marketplace commission covers your core sales infrastructure, while your monthly subscription provides the dedicated growth infrastructure you need to thrive.
Starter
Essential tools to save pending orders and grow your store.
- 14% commission per order
- 50 included AI pending-order calls ($0.14/call thereafter)
- Basic in-app store boost (standard placement)
- Self-service marketing tools
- Automated SMS & pending-order notifications
- Community & email support
Growth
Recommended entry point for growing merchants aiming for higher visibility.
- 14% commission per order
- 150 included AI pending-order calls ($0.14/call thereafter)
- Featured category placement boost
- Marketing tools & automated customer follow-up
- AI cancellation recovery & order confirmation
- Priority email & chat support
Pro
Priority placement and managed monthly campaigns to drive repeat orders.
- 14% commission per order
- 350 included AI pending-order calls ($0.14/call thereafter)
- Priority in-app store placement
- 1 managed monthly marketing campaign
- Customer re-engagement alerts
- Advanced store analytics & conversion tracking
Business
Strongest upgrade for merchants who want hands-on marketing.
- 14% commission per order
- 750 included AI pending-order calls ($0.14/call thereafter)
- Premium homepage & category promotion
- In-house marketing services
- 1 monthly marketing campaign & campaign strategy
- Social media content & promotional offers
- Customer re-engagement & store optimization
Enterprise
Maximum visibility, high-volume order recovery, and complete marketing suite.
- 14% commission per order
- 1,500 included AI pending-order calls ($0.14/call thereafter)
- Maximum promotional placement across the entire app
- Full in-house marketing suite
- Multiple campaigns each month & retargeting
- Social media management & customer acquisition
- Dedicated marketing support & monthly review
Designed to reduce order cancellations by up to 60%.
When an order enters pending status, our automated AI system contacts the customer to confirm details, address questions, resolve delivery hurdles, and alert the merchant immediately if human intervention is required.
Initiates within 90 seconds of a customer pausing or hesitating at checkout.
50 to 1,500 included calls per tier. Overage billed at wholesale ($0.14/call).
In-App Store Boost Placement
How higher tiers systematically increase your exposure to active diners in the Catered by Africa mobile app.
| Tier | Price | Boost Placement | Feed Priority | Expected Lift |
|---|---|---|---|---|
| Starter | $39/mo | Basic Placement | Standard listing order | Baseline |
| Growth Popular | $69/mo | Featured Placement | Top of category carousel | +25% - 40% visits |
| Pro | $109/mo | Priority Placement | Highlighted in search results | +50% - 75% visits |
| Business | $169/mo | Premium Promotion | Homepage banner + search priority | +100% visits |
| Enterprise | $299/mo | Maximum App-Wide | Full banner rotation & push alerts | 2.5x+ visits |
In-House Marketing Services
Direct comparison of our dedicated marketing services between Business and Enterprise tiers.
In-House Marketing Suite
- 1 monthly marketing campaign crafted for you
- In-house campaign strategy & seasonal planning
- Social media content creation & promotional offers
- Customer re-engagement alerts
Full Marketing Suite & Dedicated Manager
- Multiple campaigns per month with automated customer retargeting
- Complete social media management & new customer acquisition
- Dedicated marketing manager with monthly 1-on-1 strategy reviews
- Custom branded marketing collateral & priority feature placements
Frequently Asked Questions
Answers to common billing and subscription questions.
Ready to Grow Your Store Volume?
Join hundreds of African food merchants increasing their sales, saving pending orders, and reaching hungry customers daily.
Start with Growth Tier →